Delivery Policy & Time frame
WHERE DO WE DELIVER TO?
We deliver our product only within the stipulated regions of the Union of India. So, If you want to know if we can deliver the product at your place, please contact our online helpline numbers and let us know your location, so that we can confirm if we can deliver the product to your located city.
WHAT DOES DELIVERY COST?
For delivery of our products, there is no fee whatsoever. Installation of products is free as well with the exception of some of our products.
WHEN WILL IT ARRIVE?
We usually deliver products within few hours but it may take upto 24 hours in some situation depending upon your location and/or holidays. Kindly contact us on our helpline numbers to know the exact time of delivery.
HOW DO I TRACK MY ORDER?
The question of tracking an order doesn’t arise because we are not going to use a courier to send your product. Our reputed and authorized dealers will deliver the product to you. In case, you still want to track your order, simply contact us and we will give you the exact whereabouts of your shipped product.
DOES THE PRICE INCLUDE FITTING?
Installation as we mentioned earlier is usually free; however, some products need professional installation which require some fitting charges and fees.
Any product found on receipt to be damaged must be reported to us immediately.
In the instance of a warrantied product failing you must contact us where a replacement battery will in most circumstances be issued immediately. Our product warranties cover product replacement only i.e. we guarantee the product against physical failure for the duration of x years. We cannot exchange any flat (discharged) batteries. If an alternator or something electrical on the vehicle or application has drained the battery, this is not covered under warranty.
For detailed information, you should check the bill/receipt you’ve received at the time of delivery/installation of the product. In case the product fails within the warranty time period, simply contact the phone number given on the bill/receipt of your product.
Further Questions Regarding Delivery?
If you have any further questions regarding your delivery please don’t hesitate to get in touch.